Frequently Asked Questions
Everything you need to know about Tobios Kits style and service.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location but generally arrive within 10-15 business days.
How do I ensure I select the correct size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply access our online portal to initiate a return or exchange.
Are the materials used in Tobios Kits sustainable?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton and recycled polyester, and we aim to reach 100% sustainability by 2025.
How should I care for my garments to ensure longevity?
To maintain the quality of your kits, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.